Introducing Vantage Discovery for Salesforce Commerce Cloud: Unlock the Future of AI-Powered Retail

As Dreamforce 2024 draws to a close, we’re reflecting on the energy and excitement that surrounded the global Salesforce community. From insightful sessions to moments of connection, this event is always a highlight. But this year, we’re especially thrilled to share a major milestone: the launch of Vantage Discovery’s inaugural app on Salesforce Commerce Cloud.

Elevating the Shopping Experience with AI-Driven Search

Our partnership with Salesforce brings a breakthrough solution to Commerce Cloud customers, allowing them to seamlessly upgrade from outdated, keyword-based search to advanced semantic search. This innovative technology better understands shopper intent, delivering more relevant results and personalized experiences that drive higher conversion rates and increased average order values.

Fueling Innovation with AI

On the heels of our Series A round, with $20 million raised since launching in 2023, we’re moving full speed ahead on our mission: transforming discovery experiences through cutting-edge AI. With our app on Salesforce Commerce Cloud, we’re helping retailers tap into the full potential of AI-powered discovery, keeping shoppers engaged and excited to explore.

Powerful Features for Commerce Cloud Retailers

With the Vantage Discovery app, Commerce Cloud retailers can:

• Effortlessly set up secure synchronization of products in just a few clicks.
• Import products, variants, and entitlements into Vantage Discovery’s advanced search tools, which include semantic search, autocomplete, browsing, product suggestions, and our signature More-Like-These™ feature (with more enhancements on the way).
• Reduce the time spent on system maintenance, thanks to automated product updates that eliminate manual upkeep, update management, or patching.

Optimizing the Retail Experience

Salesforce Commerce Cloud powers over two billion shoppers worldwide, making it the go-to platform for leading global retailers. Now, with Vantage Discovery, these retailers can leverage state-of-the-art, AI-driven tools to optimize every step of the customer journey. Our app enhances personalization, streamlines the discovery process, and boosts overall sales performance.

A Proven Track Record in AI-Driven Discovery

Backed by years of experience leading search innovations, including our leadership in Shopping at Pinterest, we’ve seen firsthand how generative AI is revolutionizing retail. Our new app for Salesforce Commerce Cloud unlocks the full potential of advanced semantic search, empowering retailers to deliver the seamless, personalized shopping experience consumers expect.

Early Success and Real-World Impact

Initial results are promising, with early adopters reporting double-digit improvements in both average order values and conversion rates. Our platform addresses long-standing challenges like poor search relevance, retrieval latency, zero search results, and overlooked long-tail products. This launch marks a pivotal moment for how retailers and brands connect with their customers in an increasingly digital landscape.