In the world of ecommerce, increasing average order value (AOV) is one of the easiest ways to boost revenue without needing to attract more customers. One powerful tool to help with this is the "frequently bought together" prompt. You’ve likely seen these on product pages, where additional items are suggested that other customers commonly purchase along with the main product.
These prompts are effective because they gently nudge shoppers to add more items to their cart, which increases the total value of their order. They work so well because they’re subtle yet persuasive—helping customers find products that genuinely complement their purchase without feeling pushy.
Think about it: if a shopper is buying a laptop, suggesting a sleeve or an external hard drive saves them time searching for those accessories. It’s not just about increasing sales—it’s about making the customer’s life easier. And when you make shopping easier, they’re more likely to come back.
Frequently bought together prompts offer a seamless way to upsell without coming across as overly sales-driven. The key here is that these suggestions feel natural to the shopper. Instead of pushing unrelated items, you’re showing them products that make sense with what they’re already buying.
What makes these prompts so effective is the data behind them. You’re not guessing what customers might want—you’re basing it on real behavior. If people often buy a phone case with a new smartphone, why not suggest that combo to others? It’s an easy way to add value to their purchase while increasing your sales.
Shoppers don’t want to be overwhelmed with too many choices. By curating relevant options, you make it easier for them to decide—and that convenience can lead to more items in their cart.
At the core of frequently bought together prompts is a deep understanding of how people think when they shop. One powerful factor here is social proof. When customers see that others have purchased certain items together, it reassures them that they’re making a good choice.
We all look to others for validation, especially when shopping. Seeing that other people bought the same combination of products can give customers the confidence they need to do the same.
Another psychological trick at play is anchoring. When you show customers a complementary product alongside their main purchase, they’re likely to view that additional item as a good deal—especially if it’s priced lower than the main item. This perception of value can drive them to add it to their cart.
Ultimately, it’s about convenience. People appreciate having relevant products presented to them without having to search. When you make it easy for them to find what they need, they’re more likely to buy—and that’s where frequently bought together prompts shine.
Now that we’ve covered why these prompts work, let’s dive into how to implement them in your store. The key is making sure these prompts are both visible and valuable to your customers.
Start by selecting products that naturally go together. Think of combinations that make sense—like a camera and a memory card. Avoid random pairings that don’t add value, as they can frustrate customers.
The way you display these prompts matters too. Make sure they’re easy to spot but don’t overshadow the main product. A clean design with a clear focus on the benefits of the suggested items will go a long way in encouraging customers to add them to their cart.
Don’t set it and forget it. Regularly test different combinations and placements to see what resonates with your audience. A/B testing is a great way to fine-tune your approach, and the data you gather will help you continually improve your strategy.
While setting up prompts is essential, continuously optimizing them is where the real value comes in. Data is your best friend when it comes to refining your frequently bought together strategy.
Look at your customer data to spot trends in what people are buying together. Are certain products more popular during specific seasons? Use these insights to keep your prompts relevant and timely.
Keep an eye on key metrics like click-through rates, conversion rates, and AOV to see how your prompts are performing. If a particular combination isn’t working, don’t be afraid to switch it up.
Consider taking things a step further with personalized prompts. By tailoring recommendations based on individual shopping habits, you can make your suggestions even more appealing—and increase the chances of an upsell.
To give you a better idea of how effective these prompts can be, let’s take a look at some real-world examples of stores that have mastered the art of frequently bought together.
Amazon is famous for its frequently bought together feature. By analyzing tons of customer data, Amazon consistently offers product pairings that make sense—like pairing a camera with an SD card. This approach not only increases AOV but also enhances the customer experience.
Take a look at how electronics retailers use this strategy. For example, if you’re buying a smartphone, you’ll often see suggestions for cases, chargers, and screen protectors. These are items customers are likely to need, and suggesting them at the right time can lead to easy upsells.
Fashion retailers have also nailed this strategy. By suggesting items that complete an outfit—like shoes, bags, or accessories—they make it easy for customers to buy everything they need in one go. This not only boosts AOV but also helps customers feel confident in their purchase.
While frequently bought together prompts can be incredibly effective, there are a few common mistakes to watch out for.
One of the biggest missteps is forcing product pairings that don’t make sense. If your suggestions aren’t logical, customers may get frustrated and ignore the prompts altogether. Always ensure the products you’re recommending add value to the customer’s purchase.
Too many choices can be overwhelming. Stick to two or three highly relevant suggestions rather than bombarding customers with a long list of options. The goal is to make their decision easier, not harder.
Don’t just set your prompts and forget about them. Keep track of how they’re performing and be ready to make adjustments if something isn’t working. The more you fine-tune your strategy, the more successful it will be.
For frequently bought together prompts to be effective, they need to feel like a natural part of the shopping experience. Here’s how you can ensure that these prompts are smoothly integrated into the customer journey.
Present your frequently bought together prompts at the right moment. For example, placing them on the product page, in the cart, or even during checkout can ensure that customers see them when they’re most likely to make an additional purchase. Avoid placing these prompts too early or too late in the buying process, as this can disrupt the flow of the shopping experience.
Your prompts should be noticeable but not intrusive. Use design elements like contrasting colors or bold text to draw attention, but ensure that the overall layout remains clean and easy to navigate. A subtle prompt is more likely to be perceived as helpful rather than pushy.
Personalization can take your frequently bought together strategy to the next level. By using data to tailor recommendations based on a customer’s past purchases or browsing history, you can offer suggestions that feel more relevant and increase the chances of a conversion.
Frequently bought together prompts are powerful on their own, but they can be even more effective when combined with other upselling techniques. Here are a few ways to integrate these prompts into a broader upsell strategy.
Cross-selling involves suggesting products that are complementary but not necessarily related to the main item. For example, if a customer is buying a coffee maker, you might suggest coffee beans or a grinder. By pairing frequently bought together prompts with cross-sell suggestions, you can cover more ground and increase the chances of additional purchases.
Product bundling is another effective upsell technique. By offering a discount on a bundle of frequently bought together items, you can incentivize customers to buy more. This strategy works particularly well for products that are often used together, such as skincare products or tech accessories.
Offering a discount for spending over a certain amount can also encourage customers to add more to their cart. Combining this with frequently bought together prompts can nudge shoppers toward purchasing additional items to reach the discount threshold.
To ensure that your frequently bought together prompts are delivering results, it’s essential to track their performance and make data-driven adjustments. Here’s how to do it effectively.
Start by tracking key performance indicators (KPIs) such as click-through rates, conversion rates, and average order value. These metrics will give you a clear picture of how well your prompts are performing and whether they’re driving the desired outcomes.
A/B testing is a powerful tool for optimizing your prompts. By testing different product combinations, placements, and designs, you can determine what resonates most with your customers. Use the insights gained from these tests to refine your strategy and improve results.
Don’t be afraid to make changes based on the data you collect. If certain prompts aren’t performing as expected, try adjusting the products, wording, or placement. Continuous optimization is key to maximizing the effectiveness of your frequently bought together strategy.
For those looking to take their frequently bought together strategy to the next level, here are some advanced tactics that can help you maximize your return on investment (ROI).
Machine learning algorithms can analyze customer behavior and preferences in real time, allowing you to deliver highly personalized product recommendations. By integrating machine learning into your frequently bought together strategy, you can offer suggestions that are more likely to resonate with individual shoppers, boosting your conversion rates.
Dynamic pricing involves adjusting the price of products based on factors such as demand, customer behavior, or even the time of day. By offering a slight discount on frequently bought together items during peak shopping times, you can encourage more customers to take advantage of the deal and increase their order value.
While frequently bought together prompts are most commonly used on product pages, there are other channels where they can be effective. Consider using these prompts in email marketing campaigns, social media ads, or even push notifications to reach customers at different stages of their buying journey.
As ecommerce continues to evolve, so too will the strategies used to increase AOV. Here’s a look at some emerging trends that could shape the future of frequently bought together prompts.
Artificial intelligence is poised to play a major role in the future of ecommerce. AI-driven personalization will allow businesses to deliver even more tailored product recommendations, making frequently bought together prompts more relevant and effective than ever before.
As voice commerce becomes more popular, there will be new opportunities to integrate frequently bought together prompts into voice-based shopping experiences. For example, when a customer orders a product through a voice assistant, the assistant could suggest related items that other customers have purchased together.
With more consumers prioritizing sustainability, future frequently bought together strategies may focus on promoting eco-friendly or ethically sourced products. Highlighting these attributes in your prompts could resonate with a growing segment of environmentally conscious shoppers.
Ready to start using frequently bought together prompts in your store? Here are some practical steps to help you get started.
Begin by identifying which products in your catalog naturally go together. Look for items that are frequently purchased as a set or that enhance the functionality of each other. This will form the basis of your frequently bought together prompts.
Next, choose a tool or platform that allows you to create and display frequently bought together prompts on your product pages. Many ecommerce platforms offer built-in features or third-party apps that make it easy to implement this strategy.
Finally, don’t forget to continuously test and refine your prompts. Start with a few key product combinations, and monitor their performance over time. Use the data you collect to make adjustments and optimize your strategy for maximum results.
Incorporating frequently bought together prompts into your ecommerce strategy is a powerful way to increase average order value and boost sales. By offering relevant product recommendations at the right time, you can enhance the customer experience and encourage larger purchases with minimal effort.
Whether you’re just getting started or looking to optimize your existing strategy, the key to success lies in understanding your customers, analyzing data, and continuously refining your approach. With the right implementation, frequently bought together prompts can become a valuable tool in your ecommerce arsenal, driving higher revenue and long-term growth.